Understand
We confirm cargo, route, dates, constraints and the result you need.
Customs Clearance
Prepared documentation, experienced local specialists and accountable clearance support across every Qatar gateway.
Aero Group at a Glance
1982Established in Qatar
40+Years in the industry
100+Industries served
65k+Satisfied customers
Clearance Prepared Before Arrival
Customs Clearance
Aero Freight manages customs clearance and brokerage across Qatar's seaports, airports and overland border crossings. More than 30 trained and certified associates support the process, combining practical regulatory knowledge with direct attention to the shipment file.
The team prepares documentation in advance, coordinates standard import and export clearance, supports project cargo, helps resolve complex customs holds and provides urgent assistance when disruption must be minimised. Customers receive status information throughout the process rather than discovering problems after deadlines are missed.
- 30+ Qatar customs-clearance associates
- Sea, air and land-border coverage
- Complex holds, project cargo and urgent support
What We Do
Import & Export
Document review and clearance coordination for routine air, sea and road shipments.
Hold Resolution
Focused support where missing information or a customs query is delaying release.
Project Cargo
Advance planning for large, multi-part or schedule-sensitive project movements.
Status Support
Timely progress updates and early escalation of information needed from the customer.
A Better First Response
What to Send for an Accurate Quote
These details help our specialist confirm the right scope, flag constraints early and respond without unnecessary back-and-forth.
- Transport document and customs reference
- Commercial invoice and packing list
- Certificate of origin where applicable
- Commodity details and arrival date
How We Work
Clear Ownership From Enquiry to Completion
Plan
You receive a defined scope, commercial basis and responsibilities before execution.
Execute
One accountable team coordinates the agreed suppliers, documents and milestones.
Report
We communicate progress, exceptions and completion records at the agreed points.
Frequently Asked Questions
Requirements vary, but commonly include a commercial invoice, packing list, certificate of origin and transport document. We confirm the shipment-specific list before arrival.
Yes. Share the customs reference, transport document and all available correspondence so the team can identify the issue and advise the next action.
Yes. We review the hold reason, identify the documents or approvals required and coordinate the practical steps needed to resolve it as quickly as possible.
Ready to Move Your Cargo?
Get a competitive, obligation-free quote from a team that has delivered for 40+ years.