Understand
We confirm cargo, route, dates, constraints and the result you need.
Ship Agency
One responsive local point of contact for the practical requirements of a vessel call.
Aero Group at a Glance
1982Established in Qatar
40+Years in the industry
100+Industries served
65k+Satisfied customers
Local Support From Pre-Arrival to Sailing
Ship Agency
A well-managed port call depends on early information, accurate documentation and clear coordination between the vessel, terminal, authorities and service providers. Aero Freight acts as the local point of contact, building a call plan around the vessel's schedule and operational requirements.
Support is scoped to the call and may include pre-arrival documentation, berth and authority liaison, crew or husbandry coordination, spares and provisions, cargo-operation support and post-call reporting. Requirements and third-party costs are confirmed transparently before commitment wherever practicable.
- Pre-arrival planning and documentation
- Authority, terminal and supplier coordination
- Clear updates throughout the port call
What We Do
Port-Call Planning
A documented sequence of requirements, contacts, timings and dependencies before arrival.
Husbandry Support
Coordination of approved crew, provision, spares and welfare requirements.
Cargo Support
Local liaison for loading or discharge requirements and operational reporting.
Owner Representation
Responsive local communication focused on the principal's instructions and interests.
A Better First Response
What to Send for an Accurate Quote
These details help our specialist confirm the right scope, flag constraints early and respond without unnecessary back-and-forth.
- Vessel particulars and ETA
- Qatar port and purpose of call
- Cargo-operation requirements
- Crew, spares or husbandry needs
How We Work
Clear Ownership From Enquiry to Completion
Plan
You receive a defined scope, commercial basis and responsibilities before execution.
Execute
One accountable team coordinates the agreed suppliers, documents and milestones.
Report
We communicate progress, exceptions and completion records at the agreed points.
Frequently Asked Questions
Share vessel particulars, ETA, port, cargo or operation details, crew requirements and any special instructions as early as possible.
We distinguish agency services from port, terminal, authority and supplier charges, and confirm the applicable basis in the pro forma disbursement account.
Yes. Subject to the port, authority requirements and the required notice, we coordinate approved crew, spares, provisions and other husbandry needs.
Ready to Move Your Cargo?
Get a competitive, obligation-free quote from a team that has delivered for 40+ years.